Réponse :
1) My hypothesis is that the nature of the of the document is a horror text.
2)
- Who: Fiona.
- Where: School trip to Dundee.
- When: When she was 15.
Who do these pronouns refer to ?
-I: Fiona.
-She: The shadow of a woman.
-They: The group of people that came with Fiona
3)
Fiona is scared: "I completely freaked out and screamed at the top of my voice."