Réponse:
To Mr Lee,
I am adressing this letter to inform you about an important thing. A man, Mr Jack who has recently booked in our hotel has lost his suitcase in the waiting room.
Mr Jack is so angry that he said he will file a case against us. I tried to calm him but in vain. This will affect our hotel's reputation because stealing often happens in our hotel
I hope you will handle the case.
Your truthful worker,
Jane Potter
