Réponse:
1 -
Thank you for your feedback, we're sorry for late departure of 45 minutes, we garantee that it won't happen next time. As for the quality of our materials, we'll do our best to enhance it.
We appreciate that you feel satisfied with the crew service. Hope you'll fly again with Ryanair.
2 -
Thank you for your feedback, we're sorry for your bad experience with our company, for the app we'll try to fix it so our future traveler won't experience the same issue. We're also sorry that we made you move several times. So we offer you a refund or a free travel with Ryanair for the next travel that you'll planned. Again sorry for this issue, hope to see you soon.