Réponse :
Intercultural awareness is the ability to know both your own culture, as well as that of another person's.
As cultures often define how one will act, it is essential to have a good understanding of both our own culture, and that of the other person, so as to not misinterpret an action or comment, often the starting point of a conflict.
Intercultural awareness helps to reduce the chance of misinterpretation, or of acting contrarily to someone else's culture, and thus defuses conflicts.
Have a good day!
