Réponse:
Good evening Madam.
Hello, I have a reservation.
My name's Jennifer Zielensky.
Can you spell that, please?
For five nights.
Yes, that's right.
Can I have your passport.
please?
Just a second... Here you are.
Thank you. Can you sign here, please? Thank you. Here's your key, it's room 306
on the third floor.
The lift is over there.
The lift? Oh, the elevator.
Yes, enjoy your stay Miss Zielensky.
Thank you.
Here, have a nice weekend